Privacy policy

1. Introduction

Welcome to GemGap (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gemgap.com and use our services.

By using our platform, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following data when you register or use our services:

• Full name
• Email address
• Billing and payment details
• Account login credentials
• Profile information (avatar, bio, etc.)

2.2 Usage Data

We automatically collect certain information:

• IP address
• Browser type and device information
• Pages visited and time spent
• Referring URLs

2.3 Cookies & Tracking

We use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Remember login sessions

You can disable cookies in your browser settings.

3. How We Use Your Information

We use collected data to:

• Provide and operate our marketplace
• Process transactions and payments
• Communicate with users (support, updates, notifications)
• Improve website performance and features
• Prevent fraud and ensure platform security

4. Sharing Your Information

We do not sell your personal data. We may share information with:

• Payment processors (to complete transactions)
• Service providers (hosting, analytics, email services)
• Legal authorities when required by law

5. Data Security

We implement appropriate security measures to protect your data. However, no online system is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your data only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Request data portability

You can contact us to exercise these rights.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Children's Privacy

Our services are not intended for users under 13. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@gemgap.com
• Website: https://gemgap.com

Effective Date: 03, May 2026