Terms of use

1. Introduction

Welcome to GemGap (“we”, “our”, “us”). By accessing or using our website (gemgap.com), you agree to comply with and be bound by these Terms of Use. If you do not agree, please do not use the platform.

2. Eligibility

You must be at least 18 years old or have legal permission from a guardian to use our services. By using GemGap, you confirm that you meet these requirements.

3. Account Registration

To access certain features, you must create an account. You agree to:

• Provide accurate and complete information
• Keep your login credentials secure
• Be responsible for all activities under your account

We reserve the right to suspend or terminate accounts that violate these terms.

4. Marketplace Role

GemGap is a multi-vendor marketplace that connects buyers and sellers.

• We do not own all listed items
• Sellers are responsible for their products, descriptions, and support
• Buyers are responsible for reviewing items before purchase

5. Purchases and Payments

• All payments must be made through approved payment methods
• Prices are set by sellers and may change at any time
• Once a purchase is completed, you gain access based on the license terms

6. Licensing

Items sold on GemGap are licensed, not sold.

• You are granted a limited, non-exclusive license
• You may not redistribute, resell, or share items unless permitted
• Each item may have different license terms (Regular or Extended)

7. Prohibited Activities

You agree not to:

• Use the platform for illegal purposes
• Upload malicious code or harmful content
• Attempt to hack, disrupt, or exploit the system
• Violate intellectual property rights

8. Intellectual Property

All content on GemGap, including logos, branding, and platform design, is owned by us or our licensors. Unauthorized use is strictly prohibited.

9. Refunds

Refunds are subject to our Refund Policy. Not all purchases are eligible for refunds, especially digital downloads unless specific conditions are met.

10. Account Suspension & Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms
• You engage in fraudulent or abusive behavior
• Required by law or security reasons

11. Disclaimer of Warranties

All items and services are provided “as is” without warranties of any kind. We do not guarantee that:

• The platform will be uninterrupted or error-free
• Items will meet your expectations

12. Limitation of Liability

GemGap shall not be liable for:

• Any indirect or consequential damages
• Loss of data, revenue, or business
• Issues caused by third-party sellers or products

13. Changes to Terms

We may update these Terms at any time. Continued use of the platform means you accept the updated Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws in your jurisdiction.

15. Contact

If you have any questions about these Terms, please contact us through our website.

By using GemGap, you acknowledge that you have read, understood, and agreed to these Terms of Use.